Our interview process can take place face-to-face or virtually and will typically include 2 interviews. We try to bring a strong, diverse panel to meet our candidates to give you a thorough understanding of the role and to create a balanced and inclusive experience.
When hiring, we use the information from your telephone interview and your assessments, alongside our capability framework, to design competency-based questions for the interview.
If you have not done a competency-based interview before, we recommend using the STAR technique:
- Situation - Briefly set the scene to provide the context. This should be a specific event that has happened to you in the past.
- Task - Describe what was asked of you and what the task was that had been set. It is important to talk about one event in detail rather than in general terms.
- Activity - Discuss what specifically you did and importantly why you did what you did.
- Result - Describe the outcome as a result of your specific activities. You should also be able to add detail as to what, if anything, you would do differently if faced with the same situation in the future.
Side note: As part of the recruitment process, we could ask you to prepare a presentation for the interview, answer a case study or to take part in a role play call at interview. Our recruitment team will always ensure you’ve been given enough information and time to prepare for these.