Our Recruitment Process

Online Application

All of our current vacancies can be found here.

Every application process will include certain questions that we require you to answer, such as eligibility to work and salary expectations. Some application forms may also require you to answer certain role specific questions.

If the recruitment team feel that you match the criteria for the job you’ve applied for, you will begin our recruitment process.  Whether you are a match or not we will always get back to you on the outcome of your application.

Side note: Our recruiters might notice that you could be a match for another role that you may not have seen, if this is the case, we will be in touch to make you aware of the opportunity.

If you require any help or support with your application please contact [email protected].

Telephone Interview

A member of our recruitment team will call you to gain an understanding of how your skills, knowledge and experience match up to the role that you have applied for. We will also provide you with an overview of our company and the role. This usually take around 20-30 minutes.

On the call, we will want to know notice period, preferred location and your motivations for applying.

This is also a great opportunity for you to ask us any initial questions that you may have.

Shortlist

After the telephone interview we will have a discussion with the hiring manager to decide on who to bring forward to the next step in the recruitment process.

We will always be in touch to let you know whether you have been successful or not.

Assessments

Depending on the position, we may ask you to undertake an assessment during the recruitment process. The most common types of assessment we use are the Occupational Personality Questionnaire (OPQ), job related assessments and bespoke tests.
 
OPQ - You will be given a set of questions and asked to provide answers based on your preferences and how you’re most likely to behave, think and act. Your answers provide us with a psychometric evaluation of your professional style and performance. It gives us an indication about your preferred styles and approach to working life, which we can then take time to explore more at your interview.
 
Job related Assessments - These assessments ask you to complete virtual tasks related to a specific position and the requirements for that role. They can be in the form of cognitive ability, personality, behavioural, skills, or job-focused assessments, and typically take anything from 20 minutes - one hour to complete. We offer these assessments in a range of different languages.
 
Bespoke Tests - These tests have been designed inhouse by our experts. These are sometimes completed at your interview and will be relevant to the role that you have applied for. The duration of these tests tends to be approximately 30 minutes.

Interviews

Our interview process can take place face-to-face or virtually and will typically include 2 interviews. We try to bring a strong, diverse panel to meet our candidates to give you a thorough understanding of the role and to create a balanced and inclusive experience.

When hiring, we use the information from your telephone interview and your assessments, alongside our capability framework, to design competency-based questions for the interview.

If you have not done a competency-based interview before, we recommend using the STAR technique:

• Situation - Briefly set the scene to provide the context. This should be a specific event that has happened to you in the past.
• Task - Describe what was asked of you and what the task was that had been set. It is important to talk about one event in detail rather than in general terms.
• Activity - Discuss what specifically you did and importantly why you did what you did.
• Result - Describe the outcome as a result of your specific activities. You should also be able to add detail as to what, if anything, you would do differently if faced with the same situation in the future.

Side note: As part of the recruitment process, we could ask you to prepare a presentation for the interview, answer a case study or to take part in a role play call at interview. Our recruitment team will always ensure you’ve been given enough information and time to prepare for these.

Offer

After your interviews are complete, we’ll bring everything together from your application and interviews and review it.

Whatever the outcome, we will be in touch with feedback.

We say “we” because we consider a number of different perspectives to come to a decision. If we decide that you’re the best candidate for the role, your recruiter will reach out to you with an offer. Once you’ve accepted the offer, our HR onboarding team will be in contact with you to walk you through your Onboarding Journey.